Raw Vintage pickups are warranted against failures due to defective parts or faulty workmanship for a period of one(1) year after delivery to the original owner. During this one (1) year period, we, Prosound Communications Inc., will make any necessary repairs without charge for parts and labor. However, shipping charges to and from the repair location must be paid by the owner.
This warranty applies only to the original owner and is not transferable.

Also, please note that we cannot provide any warranty services for malfunctions caused by self-modification or acts of God, including but not limited to any of the reasons described below:
  • Breakage caused by natural disasters.
  • Breakage caused during installation of items such as Pick Up Covers.
  • Breakage caused by loading excessive electric voltage.
  • Damage resulting from transportation or relocation.
  • Warping and/or malfunction of the pickups caused by exposure to unnaturally high temperature?
  • Malfunctions cased by modification or repair done by persons other than a professional technician. (We strongly recommend that you have any replacements or installations done by a professional repair shop.)
For repair of the pickups, please download and fill out the "Return/Repair Authorization Form"(PDF file), send back along with your pickups.

Important Note:
To obtain warranty service, it is imperative that you provide a copy of the original receipt and warranty card. If you do not provide a receipt, you are responsible for all repair and shipping charges.
The warranty does not cover shipping costs.

Ship pickups along with RA Form & Receipt to:

Prosound Communications Inc.
14920 Calvert Street
Van Nuys, CA 91411 USA
E-mail: info@rawvintage.com

Thank you for choosing Raw Vintage Pickups!